購買需知 / Purchase Information
Q: 沒有註冊成為會員也能下單嗎？ Can I place an order without registering as a member?
A: 當然可以，用電郵及訂單號碼就能追查訂單狀況！不過建議註冊為會員，本店已有會員專屬優惠，有不同優惠等你使用。
Of course! You can track your order status using your email and order number. However, we recommend registering as a member, as our store offers exclusive member benefits and various discounts for you to enjoy.

送貨政策 / Shipping Policy
Q：幾時出貨及有沒有免運費？ / When do you ship and is there free shipping?
A：一般情況下，我們會於3-10個工作天內發出貨品；寄出後需要1-2個工作天派件，若受促銷活動等受到影響，派送時間或有所延長，敬請見諒。
顧客單一訂單買滿HK$500可享免運費
暫時只能寄香港
若未滿HK$500 則需收取運費$30
可供自取的順豐站/智能櫃/營業點 (便利店、油站除外)
如需步行送上樓梯，例如大廈沒有電梯，或電梯不能直達的樓層，每層需加收人工附加費予速遞，如有需要請聯絡我們報價
如需加急派件，請預先聯絡我們，我們會盡力作出安排噢
送貨時間內客人未能按時收件，第二次送貨將會產生的額外費用需由客人自行承擔
Generally, we will dispatch goods within 3-10 working days; after shipping, delivery takes 1-2 working days. If affected by promotional activities, delivery time may be extended, please understand.
Customers can enjoy free shipping for single orders over HK$500
Currently only shipping to Hong Kong
Orders under HK$500 will incur a shipping fee of $30
Available for self-pickup at SF stations, smart lockers, or service points (excluding convenience stores and gas stations)
If stair climbing is required for delivery, such as buildings without elevators or floors not directly accessible by elevator, an additional manual handling fee will be charged per floor by the courier. Please contact us for a quote if needed
For urgent delivery, please contact us in advance and we will do our best to arrange it
If customers are unable to receive packages on time during delivery hours, any additional costs incurred for the second delivery attempt will be borne by the customer

退換政策 / Return and Exchange Policy
考慮到衛生原因，我們無法提供退貨或換貨服務。
一旦下訂單並付款，我們很遺憾地通知您，我們無法接受任何更改或取消。因此，我們懇請您在結帳之前仔細檢查訂單上的所有詳細信息，包括您的電子郵件地址、送貨地址和電話號碼。如果您有任何疑問或需要進一步的協助，請隨時透過電子郵件與我們聯繫：mira.jewelry111@gmail.com。我們非常樂意為您提供協助。
收到您的訂單後，我們懇請您及時檢查物品。如您遇到任何問題，請在3天內聯絡我們的客服。您可以透過 Instagram 收件匣或發送電子郵件至 mira.jewelry111@gmail.com與我們聯繫。為了我們更有效地為您提供幫助，請提供訂單號碼並附上缺陷產品的照片，我們將盡快回覆您。
Due to hygiene reasons, we cannot provide return or exchange services.
Once an order is placed and payment is made, we regret to inform you that we cannot accept any changes or cancellations. Therefore, we kindly ask you to carefully check all details on your order before checkout, including your email address, shipping address, and phone number. If you have any questions or need further assistance, please feel free to contact us via email: mira.jewelry111@gmail.com. We are very happy to assist you.
After receiving your order, we kindly ask you to check the items promptly. If you encounter any problems, please contact our customer service within 3 days. You can reach us through Instagram inbox or by sending an email to mira.jewelry111@gmail.com. To help us assist you more effectively, please provide your order number and attach photos of any defective products, and we will reply to you as soon as possible.